Continuum Ops

172 unstarted consults

23 ready to book149 not yet
Example

Follow-up

Book the patients already in your system.

Every practice has a list of patients who consulted and never started, or were quoted and went quiet. They already know you. We follow up until they book.

  • Free, no obligation
  • You own everything we build
  • One practice per specialty per area

What’s included

  • Pending treatment follow-up

    Every exam or consult that did not start gets a structured follow-up over the following weeks.

  • Unscheduled treatment campaigns

    Patients with treatment plans on file hear from you with a clear reason to come back.

  • Financing reminders

    Cost is often the hesitation. We make your financing options easy to act on.

  • Handoff to your team

    Patients who reply are passed to your coordinator with context, ready to book.

How it works

Three steps, then results you can see.

  1. 1

    Export the list

    Your team exports pending and unscheduled patients. Nothing clinical is needed.

  2. 2

    Run the sequence

    Calls, texts and emails in your practice's voice, on a schedule.

  3. 3

    Book and report

    Replies go to your team; we report how many booked and what they were worth.

Common questions, answered

What is patient reactivation?

Patient reactivation is following up with people who are already in your practice system but have not moved forward: consults that did not start, treatment plans that were never scheduled, and patients overdue for a visit. Because they already know your practice, they are far cheaper to bring back than a brand new patient from an ad. Most practices call once and move on, so a consistent, polite sequence over several weeks usually recovers a meaningful number of cases with no new ad spend.

Patient reactivation: FAQ

Will patients find it pushy?

The messages are short, polite and in your practice's voice, and anyone who opts out is never contacted again.

What do you need from us?

A list of names, contact details and what they consulted for. No clinical records.

How quickly does it work?

Reactivation is usually the fastest thing we do. Replies often start within the first week.

Your next patient is already searching.

Book a free 20-minute practice analysis. We'll show you where patients are slipping away.

Or call (650) 706-1324